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JCI Products

Welcome to JCI Products Service Desk Portal

To contact this portal's admin, send an email to sessr@jciproducts.atlassian.net

Featured portals

  • SES Service Request

    Raise a service request with the Software Engineering Services (SES) team.

    Before requesting a new software/tool, please check the listed Standard Tools per category. https://jciproducts.atlassian.net/wiki/spaces/STE/pages/989614473409/List+of+Standard+Tools

  • L3 Support - SRE Platform Engineering

    Welcome! You can raise a request for L3 Support - SRE Platform Engineering using the options provided.

  • ITSM

    Welcome! You can raise a request for ITSM using the options provided.

Suggested forms

  • Technical support in XaaP Support

    Used to Register Emails Requested over Email ore Phone

  • Phone Request in XaaP Support

    Issues Raised via Phone

  • Report A Request / Task in OpenBlue Support

    Need help? Please select this to request assistance.

  • PROD CAB/Deployment Request in Unified SRE Service Portal

    CAB Process: Confluence or SharePoint

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